Much of the growth of Simply Floors can be directly attributed to repeat business and referrals from satisfied customers, who often send us comments about the quality of the products and service we provide. If you’re shopping for a flooring company, we invite you to consider the following:

Thank you Yves for your service call today.

I  very much appreciated what you were able to do and with no charge.

I purposely chose to shop locally to get my flooring because I wanted to support local business. But, I also believed I would get better, more personal, friendly service and be appreciated more for my purchase.

It was evident I made the right choice with the personal service I got today.

Many thanks,

Barb C.

Just wanted to say that the guys left our house today in great shape.

Yes, it is a work in progress, but they vacuumed and cleaned up after working all day.

Also, although we offered to them our bathroom downstairs, they took a lunch break instead.

Their music was at a totally appropriate level.

Very professional, personable – so impressed.  Don’t see this very often anymore.

Rob and Sheila

First we would like to express our view that both of these young lads went about their work in a most professional way and how pleasant they were in “communication” during the installation. On completion of their various tasks they were most helpful in returning the furniture etc. to their various locations. All in all, it was a pleasure to have had them in our home for a day.

When the final invoice was received we were more than a little surprised in fact astonished at the significant reduction in the billing, apparently due to the fact that I am a veteran. In my post war years this is the most significant “financial” recognition of my wartime service I have ever received. I can assure you the “gift” is more than a little welcome.

Most sincerely,

The Wilsons

Please pass our appreciation onto Dave and the guys that did all that hard work. They really went the extra mile for us and did an absolutely fantastic job. Plus, I very much appreciated their professionalism and the courtesy and respect they had while working in our home and around our family.



Thanks Barb, 

That looks right on point with what I expected/budgeted. Let’s proceed! 

As always, I appreciate the expertise and service that you both provide. Since my first experience with you guys, I have never gone or even looked anywhere else for my flooring needs. And so happy to support local Okotoks businesses, especially in times like this.

I know I’m in good hands with Simply Floors and the Merciers! 


The work is complete and looks great. The installers knew what they were doing and were a pleasure to work with. Next to no waste and everything cleaned up before they left.  They appreciated the fact that furniture was removed before they came as well as the trim removed. They got right at removal of old material and installation upon arrival. They assisted putting back in place the one large piece  once that area was finished which we appreciated. Pat was baking so they got paid with samples while here and to take with them when finished as was getting late in day.
Brian & Pat

Hello Yves.
Just to let you know I am very happy with my new floor. Your guys did an excellent job installing them. Please pass the message along to them.
Greatly appreciated.

I have had the pleasure of working with Simply Floors and their superior customer service team over the past 7 years on 2 separate Condo projects.  They have exceeded our expectations on both accounts and have helped us accomplish our goals as a Condo Board mitigating carpet emergencies that were not being managed by our current management and insurance providers.  We really appreciate SF assistance on this latest project as we could not have facilitated this request without you.  I really was scared by what the alternative might have been which was ultimately  proposed as a “close” substitute.  Fortunately we did not have to go this route because Simply floors found our existing carpet in storage as it has been discontinued and now we will not have to sacrifice our current internal decor.

I can’t say enough about level of service and assistance and  the appointed insurance contractor managing our project is loosing out by not dealing with you guys directly!

I will continue to refer Simply Floors as often as I can.

Centro Condo Corp

Floors look very good. Mike and Jeff did a great job. Great guys too. One thing I appreciated was they were very careful about my security in making sure doors and windows were shut. They were well mannered, no foul language, sense of humour, helpful, willing to please, knowledgeable and professional.

Hi Dave,

Thank you for all the service.  The Dynamic Duo were fantastic.  They were fast and efficient.  They work well as a team and were very pleasant.  I would recommend them to anyone I know.

We love our new floors!  From our first visit with Mike and a visit from you, this was all very painless.  You all made it easy for us.

Two Happy Customers,

The Hayduks

I just wanted to let you know how satisfied I am with the service you supplied to me.

From the girls in the store who helped me pick a carpet and give me samples to take home, to the two guys who came to fit my bedroom and  hallway carpet. They did a fantastic job, it looks great, they fitted it like a glove, then took the time to explain how it was fitted and where the seams were, which bye the way I would never of found,to giving me advice on how to refit the sliding door track to the floor and adjust the fittings.

They removed the old carpet and underlay, refitted all new, vacuumed up behind them.  In fact I could not tell they had been there, they both were courteous, friendly and made the whole experience one I will not forget.

Staff and a work force to be proud of, I would say the best contractor I have had do workin my house. I would recommend you to everyone I know.

Thank you all, a job well done for a price that was worth every penny.

Robert Webb, Okotoks

I will be sure to recommend clients to you. Being in furniture retail myself, I do my homework and you and your crew are by far the winners, hands down. Keep up the good work!

I did want to send this note to tell you what a great job your crew did. They were very neat and cleaned up after themselves which was very nice. They were very knowledgeable and a pleasure to have doing the work. Thanks again for a great job and I will continue to refer people to your company for their flooring needs.
The Cunninghams

We’re very happy with our carpet – it looks beautiful and is incredibly soft. The carpet is the first thing everyone notices when they come down to see our new basement development. This gives me a chance to tell them that we bought it from Simply Floors and that we got amazing service! Thanks again.
The Poiriers

Thanks for doing such a good job. It was a real pleasure to meet you and we appreciate the high quality of work – and extra effort – that you’ve done.
The Palmers

Thank you for a great job. Your installers were so great to work with – they did an exceptional job on our kitchen and stairs. Out of a rating of 1 to 10, they are an 11!! You win our recommendation any time.
The Pattersons

We have lived with our new flooring now for a while and still love it. It has modernized our home and is easy to look after. Patrick and Peter are excellent installers and obviously take pride in a job well done. When we replace our carpet we would definitely ask for them. We have also recommended Simply Floors to our friends and neighbours. It is rare these days to find good workmanship. You should be proud!
The Willys

I love my floor. It looks so awesome, that’s what everyone says. The guys were so good.
The Robertsons

I would like to mention that I am extremely pleased with the service from Simply Floors right from the first phone call to you. I am proud to shop locally and this was a great experience. The installers you used were great. They were friendly, informative and very conscientious. I was totally comfortable with them in my house for two days and really enjoyed their personalities. I am very pleased with the level of workmanship and would not hesitate to refer them and your company to anyone I know who is looking for flooring.
The Newells

Thanks for doing such a good job. It was a real pleasure to meet you and we appreciate the high quality of work – and extra effort – that you’ve done.
The Palmers

If you would like to speak to some of our satisfied customers, we would be pleased to provide a few contacts.


Simply Floors and 

The Flooring Outlet

103 Stockton Point
(beside Okotoks Home Hardware)


Phone: 403 - 995 - 3321

Email: sfloors@telus.net


Monday - Friday: 8:00AM - 5:00PM

Saturday: 10:00AM - 4:00PM

Sunday: Closed