TESTIMONIALS

Thank you Yves for your service call today.

I  very much appreciated what you were able to do and with no charge.

I purposely chose to shop locally to get my flooring because I wanted to support local business. But, I also believed I would get better, more personal, friendly service and be appreciated more for my purchase.

It was evident I made the right choice with the personal service I got today.

Many thanks,

Barb C.

Just wanted to say that the guys left our house today in great shape.

Yes, it is a work in progress, but they vacuumed and cleaned up after working all day.

Also, although we offered to them our bathroom downstairs, they took a lunch break instead.

Their music was at a totally appropriate level.

Very professional, personable – so impressed.  Don’t see this very often anymore.

Rob and Sheila

First we would like to express our view that both of these young lads went about their work in a most professional way and how pleasant they were in “communication” during the installation. On completion of their various tasks they were most helpful in returning the furniture etc. to their various locations. All in all, it was a pleasure to have had them in our home for a day.

When the final invoice was received we were more than a little surprised in fact astonished at the significant reduction in the billing, apparently due to the fact that I am a veteran. In my post war years this is the most significant “financial” recognition of my wartime service I have ever received. I can assure you the “gift” is more than a little welcome.

Most sincerely,

The Wilsons

Please pass our appreciation onto Dave and the guys that did all that hard work. They really went the extra mile for us and did an absolutely fantastic job. Plus, I very much appreciated their professionalism and the courtesy and respect they had while working in our home and around our family.

Thanks,

Q

Thanks Barb, 

That looks right on point with what I expected/budgeted. Let’s proceed! 

As always, I appreciate the expertise and service that you both provide. Since my first experience with you guys, I have never gone or even looked anywhere else for my flooring needs. And so happy to support local Okotoks businesses, especially in times like this.

I know I’m in good hands with Simply Floors and the Merciers! 

The work is complete and looks great. The installers knew what they were doing and were a pleasure to work with. Next to no waste and everything cleaned up before they left.  They appreciated the fact that furniture was removed before they came as well as the trim removed. They got right at removal of old material and installation upon arrival. They assisted putting back in place the one large piece  once that area was finished which we appreciated. Pat was baking so they got paid with samples while here and to take with them when finished as was getting late in day.

Hello Yves.
Just to let you know I am very happy with my new floor. Your guys did an excellent job installing them. Please pass the message along to them.
Greatly appreciated.

I have had the pleasure of working with Simply Floors and their superior customer service team over the past 7 years on 2 separate Condo projects.  They have exceeded our expectations on both accounts and have helped us accomplish our goals as a Condo Board mitigating carpet emergencies that were not being managed by our current management and insurance providers.  We really appreciate SF assistance on this latest project as we could not have facilitated this request without you.  I really was scared by what the alternative might have been which was ultimately  proposed as a “close” substitute.  Fortunately we did not have to go this route because Simply floors found our existing carpet in storage as it has been discontinued and now we will not have to sacrifice our current internal decor.

I can’t say enough about level of service and assistance and  the appointed insurance contractor managing our project is loosing out by not dealing with you guys directly!

I will continue to refer Simply Floors as often as I can.

Floors look very good. Mike and Jeff did a great job. Great guys too. One thing I appreciated was they were very careful about my security in making sure doors and windows were shut. They were well mannered, no foul language, sense of humour, helpful, willing to please, knowledgeable and professional.

Hi Dave,

Thank you for all the service.  The Dynamic Duo were fantastic.  They were fast and efficient.  They work well as a team and were very pleasant.  I would recommend them to anyone I know.

We love our new floors!  From our first visit with Mike and a visit from you, this was all very painless.  You all made it easy for us.

Two Happy Customers,

I just wanted to let you know how satisfied I am with the service you supplied to me.

From the girls in the store who helped me pick a carpet and give me samples to take home, to the two guys who came to fit my bedroom and  hallway carpet. They did a fantastic job, it looks great, they fitted it like a glove, then took the time to explain how it was fitted and where the seams were, which bye the way I would never of found,to giving me advice on how to refit the sliding door track to the floor and adjust the fittings.

They removed the old carpet and underlay, refitted all new, vacuumed up behind them.  In fact I could not tell they had been there, they both were courteous, friendly and made the whole experience one I will not forget.

Staff and a work force to be proud of, I would say the best contractor I have had do workin my house. I would recommend you to everyone I know.

Thank you all, a job well done for a price that was worth every penny.

Robert Webb, Okotoks